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Truestone Ensures 24X7 Network Availability

The National Naval Medical Center is one of the nation's largest and most renowned military medical centers.

NNMC's primary mission is to ensure the readiness and care of the Uniformed Services and their families. NNMC also provides care for the President and Vice President of the United States, Members of Congress and Justices of the Supreme Court.

Specifically, NNMC and its Branch Medical Clinics (BMCs) provide more than 12,500 ambulatory surgeries and 8,000 inpatient admissions each year. NNMC's pharmacy fills more than 2,000 prescriptions daily. Nearly 5,000 professionals are dedicated to making NNMS the flagship of force health protection and operational readiness, delivering world-class healthcare within an integrated system. NNMC staff members provide care around the world and in-theater.

Challenge

Ensure 24x7x365 availability, secure access and support for 5,000 doctors, nurses, administrators and support staff.

Solution

Truestone supported all aspects of NNMC's IT infrastructure:

NNMC relied on Truestone for more than keeping the IT infrastructure running smoothly. In addition to supporting critical healthcare applications like the Pharmacy Management System and the Armed Forces Health Longitudinal Technology Application (AHLTA), Truestone spearheaded a major Active Directory migration—managing a disciplined, phased approach without jeopardizing day-to-day healthcare operations. Our knowledge of key healthcare processes and workflow coupled with an intimate understanding of NNMC's enterprise infrastructure made Truestone a valuable healthcare IT partner.

Value to NNMC

• 5,000 onsite & remote employees
• 50 software applications
• 7,500+ trouble tickets annually
• 15 outlying clinics
• HIPAA and DoD Security compliance

Impact and Benefits

Results
Truestone consistently performs beyond expectations.

Delivery
On time, within scope and on budget.

Agility
We never say, "that's not our job."

Insight
Truestone understands the NNMC mission and how to meet agency goals.